PRICING
Choose the work you want to improve. We’ll shape a quote around your usage, system connections and implementation needs.
Start with one product or discuss a connected workflow. Prices and billing units are confirmed in your proposal, together with included usage, implementation and support.
Customer conversations
For customer service across chat and voice, from routine answers to the next useful action.
Monthly conversations and call volume
Claims preparation
For collecting documents, checking information and preparing claims for your team’s review.
Monthly claims and document volume
Conversation intelligence
For reviewing service quality and turning customer conversations into useful coaching.
Monthly conversations to analyse
TRY IT IN YOUR OPERATION
Explore Briano with a workflow that matters to your team. Tell us your use case so we can discuss the product, trial scope and setup requirements.
Request a trialSet the product, audience, systems and volume.
Agree a baseline, quality checks and the people reviewing results.
Evaluate the results and receive a proposal for any wider rollout.
Trial availability, included usage, integration work and any related costs are confirmed before the trial begins.
UNDERSTAND THE FULL COST
Separate the cost to get started from the cost to operate. Agree these items in your written proposal.
| Part of the proposal | What to make explicit | How to evaluate it |
|---|---|---|
| Product & usage | Billing unit, included allowance, volume bands and overage rate. | Compare your normal month and a peak month. |
| Implementation | Configuration, integrations, testing and which work your team owns. | Separate any setup fee from ongoing charges. |
| Trial | Scope, duration, included usage and any integration or third-party costs. | Agree the decision criteria and what happens when the trial ends. |
| Ongoing support | Support channels, coverage, response commitments and ownership. | Match the service to your operating hours and workflow. |
| Contract & expansion | Term, renewal, cancellation, payment terms and scope changes. | Review the commitment and cost of adding products or volume. |
GET A USEFUL QUOTE
Estimates are welcome. You do not need a completed specification to start the conversation.
Tell us about your workflowBUILD THE BUSINESS CASE
Estimate potential savings with your own assumptions. Then include implementation, usage, human review and ongoing operating costs in the decision.
HELPFUL BY DESIGN
Share your workflow and we’ll help define the right product, trial and proposal.
