GPI Insurance
Insurance · Source published October 20, 2026
Before Briano
Teams manually read photographs, receipts, invoices and medical forms, then entered the information into internal systems. This stage could take 15-20 minutes per claim.
What changed
ClaimPilot extracts document information into a consistent structure, validates it against existing data, and delivers it to GPI’s systems through an API.
Reported result
Early operational results indicate approximately 50-60% of the time previously spent on the manual processing stage can be saved.
This measures the manual processing stage, not the entire claim lifecycle. Implementation and business-impact measurement are ongoing.
The story reports approximately one month for implementation, integration and testing in this deployment. This is not a standard rollout commitment.
What to measure in your own pilot
- Manual processing time per claim
- Document-extraction quality
- Exceptions returned for human review